📦 Shipping Policy – Velux™

📦 Shipping Policy – Velux™

At Velux™ we are committed to delivering your order safely, discreetly, and on time.

All orders include insured shipping.

Orders are processed within 1–2 business days.

Once shipped, you will receive a confirmation email with your tracking number.

The tracking number may take up to 1–2 business days to activate.

Estimated delivery times

🇬🇧 United Kingdom: 2–5 business days
🇮🇪 Ireland: 2–5 business days
🇨🇦 Canada: 2–5 business days
🇦🇺 Australia: 2–5 business days
🇳🇿 New Zealand: 2–5 business days

(Delivery times may vary slightly in regions requiring customs clearance.)

Important Notes

Delivery times may vary due to holidays, courier delays, or customs processes (in certain regions), but your order is always protected with our shipping insurance.

If your order does not arrive within the estimated timeframe or if any issue occurs, contact our support team and we will resolve it immediately.

✨ At Velux™, your peace of mind and discretion are our priority.